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Problem upgrading CUE software

nizar.houichi
Level 1
Level 1

Hello,

I have a NM-CUE on a cisco 2811 chassis. I want to upgrade the software of cue from 2.2 to 3.2.1 but every time i downlaod the software whether with : sofware install upgrade or software install clean I have the following error : ERROR: Could not retrieve chassis type from sysdb. no such attribute.

Please help

1 Reply 1

irisrios
Level 6
Level 6

try upgrading the CUE Using the Boot Helper.

Upgrading Using the Boot Helper:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/install/upg_boot.html

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