locating a unity voicemail alternate extension

Unanswered Question
Dec 30th, 2008

I am trying to locate an extension which is an alternate extension in unity but do not know the primary extension to the box. Is there a way to locate the alternate without clicking on every box and then clicking on alternate extension? thanks

I have this problem too.
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Overall Rating: 5 (1 ratings)
Chris Deren Tue, 12/30/2008 - 11:28

You can run the following SQL query against the UnityDb database:

select dbo.Subscriber.Alias from dbo.Subscriber, dbo.DtmfAccessId

where DtmfAccessId = 'XXXX'and ParentObjectId = SubscriberObjectId;

where XXXX is the alternate extension. This will return the corresponding alias.



Chris Deren Tue, 12/30/2008 - 11:43


Again great job with research, but these ways force you to still look through the output, my query returns the alias immediately, so I guess you save couple of minutes :-)


rob.huffman Tue, 12/30/2008 - 11:50

Hey Chris,

Happy Holidays buddy! This does look like an excellent method. Anything that saves time and narrows these searches down is a great thing in my books. +5 points for this Chris.



clsnyder10 Wed, 12/31/2008 - 07:05

Thanks to everyone that responded to the question, the info was extremely helpful.


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