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locating a unity voicemail alternate extension

clsnyder10
Level 1
Level 1

I am trying to locate an extension which is an alternate extension in unity but do not know the primary extension to the box. Is there a way to locate the alternate without clicking on every box and then clicking on alternate extension? thanks

6 Replies 6

Chris Deren
Hall of Fame
Hall of Fame

You can run the following SQL query against the UnityDb database:

select dbo.Subscriber.Alias from dbo.Subscriber, dbo.DtmfAccessId

where DtmfAccessId = 'XXXX'and ParentObjectId = SubscriberObjectId;

where XXXX is the alternate extension. This will return the corresponding alias.

HTH,

Chris

Thanks for the info, it was very helpful.

Rob,

Again great job with research, but these ways force you to still look through the output, my query returns the alias immediately, so I guess you save couple of minutes :-)

Chris

Hey Chris,

Happy Holidays buddy! This does look like an excellent method. Anything that saves time and narrows these searches down is a great thing in my books. +5 points for this Chris.

Cheers!

Rob

Thanks to everyone that responded to the question, the info was extremely helpful.

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