CASE Update Failure

Unanswered Question
Dec 30th, 2008

I am getting CASE update unsuccessful. The specific error on the appliance for this failure is: Error transferring CASE update directory information 'http://downloads.ironport.com/as/case.ini': I/O error opening URL 'http://downloads.ironport.com/as/case.ini?version=6.5.0-405&model=C650&s...'


The GUI reported CASE Core Files 09 Oct 2008 19:19 (GMT) 2.6.2-006 Virus Outbreak Rules 30 Dec 2008 12:12 (GMT) 20081230_120608 CASE Utilities 09 Oct 2008 19:14 (GMT) 2.6.2-006

If you force an update it seems to work. Why does this not work automatically?

I have this problem too.
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steven_geerts Tue, 01/20/2009 - 23:42

Hi John,

I gues you faced some kind of a network issue between your Ironport and the download servers, sometimes this happens.

I would not worry until you receive these errors more frequently (everey 2 or 3 days)

Steven

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