I have recently preformed a CCM upgrade (4.1->6.1) at one of my customer's. The customer (his admin to be correct) is used to collecting CDRs with SQL queries and making his own reports out of them. Now as we upgraded CCM he wants the same. I showed him how he can now get csv files, export them to Excel an perform whatever he needs. However he still wants to be able to preform queries on DB itself. Is this possible? How? If it's not done like this anymore, I want to prove it to him so he can get used to excel...
Any help is appreciated,