CONFIGURING INTERCOM IN CCM 4.1

Answered Question
Dec 31st, 2008
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HOW CAN I CONFIGURE THE OPCION OF INTERCOOM IN CCM 4.1.? I KNOW THAT CCM NOT SUPPORT THIS OPTIONS


IS THERE AN OPTION?

Correct Answer by edison_abad about 8 years 3 months ago

This is a workaround and you need to have a to do a lot... but it works.


Partition

=========

PT1

PT2


CSS

===

CSS1

- PT2

CSS2

- PT1


Phone1 Intercom Line

====================

- DN1

- PT1

- CSS1

- AutoAnswer


Phone2 Intercom Line

====================

- DN2

- PT2

- CSS2

- AutoAnswer



Translation Pattern1 (PHONE1 -> PHONE2)

=======================================

Pattern -

Partition - PT2

CSS - CSS1

Called Party Transform Mask - DN2



Translation Pattern2 (PHONE2 -> PHONE1)

=======================================

Pattern -

Partition - PT1

CSS - CSS2

Called Party Transform Mask - DN1

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Chris Deren Wed, 12/31/2008 - 12:14
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    2017 IP Telephony, Contact Center, Unified Communications

The typical way this has been tackled in CM 4 is by utilizing auto answer feature and speed dials. So, assume you have 2 phones A and B, and both need intrcom to each other, you would configure them as following:

Phone A:

Line 1 - regular DID

Line 2 - intercom DN set for auto answer

Speed 1 - speed dial to phone B line 2


Phone B:

Line 1 - regular DID

Line 2 - intercom DN set for auto answer

Speed 1 - speed dial to phone A line 2



HTH,


Chris



Correct Answer
edison_abad Thu, 01/01/2009 - 04:26
User Badges:

This is a workaround and you need to have a to do a lot... but it works.


Partition

=========

PT1

PT2


CSS

===

CSS1

- PT2

CSS2

- PT1


Phone1 Intercom Line

====================

- DN1

- PT1

- CSS1

- AutoAnswer


Phone2 Intercom Line

====================

- DN2

- PT2

- CSS2

- AutoAnswer



Translation Pattern1 (PHONE1 -> PHONE2)

=======================================

Pattern -

Partition - PT2

CSS - CSS1

Called Party Transform Mask - DN2



Translation Pattern2 (PHONE2 -> PHONE1)

=======================================

Pattern -

Partition - PT1

CSS - CSS2

Called Party Transform Mask - DN1

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