Call manager V6 time schedule/control and set up

Answered Question
Jan 1st, 2009
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Hi, I want to implement time/schedule for controll phones to use correct patterns in office and non office hours. However, the help in Version 6 does not have the valid link. Can someone brief me on where to find the steps/process to implement time schedule.


Au Ray

Singapore

Correct Answer by Rob Huffman about 8 years 3 months ago

Hi Au Ray,


Just to add a note to the great tips from Java and Gonz (+5 points each guys :)


Check out this this excellent Cisco Learning presentation on Time of Day Routing;


http://www.cisco.com/E-Learning/bulk/public/celc/CMToD/player.html


Hope this helps!

Rob


Correct Answer by Jaime Valencia about 8 years 3 months ago

i already mentioned it's the exact same thing as for phones, one partition for office hours, another one for non-office hours, same RP. simply one has FAC checked and the other doesn't


any TOD available on CCO can show you how to do this


HTH


java


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gogasca Thu, 01/01/2009 - 20:31
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Hi Au,

Logic is the same for 4.x, 5.x and 6.x in that topic.

Any document for 4.x,5.x will help you.

auraycats Thu, 01/01/2009 - 20:45
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hi Gogasca,


I read the doc and find time schedule is only for incoming call only. I do not want to use station mobility or authorization code during office hour. If I implement FAC and CMC in the dial patterns. It asks all caller to key FAC or CMC code if the call dials/hits/matches the pattern. My ideal is activate the FAC or CMC only after office hour on common phone. What is the best solution and control for restricted caller at common area (canteen) usees idd or national patterns after office hour.


Au Ray

Singapore

Jaime Valencia Thu, 01/01/2009 - 20:54
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simply apply the TOD to route patterns, it's the exact same thing as for phones.


office hours are not FAC enabled, out-office hours are FAC enabled


HTH


java


if this helps, please rate

auraycats Thu, 01/01/2009 - 21:20
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HTH

I never set up/apply TOD in route patterns. which field/parameter will activate TOD in the route pattern. Can you provide me the link or sample screens.


Au

Correct Answer
Jaime Valencia Fri, 01/02/2009 - 04:07
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i already mentioned it's the exact same thing as for phones, one partition for office hours, another one for non-office hours, same RP. simply one has FAC checked and the other doesn't


any TOD available on CCO can show you how to do this


HTH


java


if this helps, please rate

Correct Answer
Rob Huffman Fri, 01/02/2009 - 07:03
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Hi Au Ray,


Just to add a note to the great tips from Java and Gonz (+5 points each guys :)


Check out this this excellent Cisco Learning presentation on Time of Day Routing;


http://www.cisco.com/E-Learning/bulk/public/celc/CMToD/player.html


Hope this helps!

Rob


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