HUM 1.1.1 Interface Utilisation

Unanswered Question
Jan 2nd, 2009
User Badges:


I am configuring a Poller for Interface utilisation and have an issue with Serial Interfaces which don't seem to have a relevant counter (see attached PDF).

I suspect I have to reconfigure Hum to obtain the relevant info, just where and what ?

Most of the Routers use the same IOS version 12.4(12c).


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Joe Clarke Fri, 01/02/2009 - 10:03
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

HUM 1.1.1 was bad, and should not have been downloaded. You are being affected by CSCsv80038:


Health and Utilization Monitor reports errors for Interface Utilization pollers. The errors are permanent claiming the interfaces have No Such Instance for ifHCInOctets and ifHCOutOctets.


This occurs after upgrading the HUM 1.0.1 or HUM 1.1.1. The interfaces affected will be slower speed (i.e. less than 20 Mbps).


A template for monitoring interface utilization from slower speed interfaces is available by calling the TAC.


This Discussion