I am querying the HDS (Historical Data Server) at a site that has a UCCE system. Looking at the Skill_Group_Half_Hour table, we are seeing some very odd numbers in the AbandonHoldCallsOutToHalf column. The numbers are often correctly zero (0) or small integers, but then we will see numbers in the billions, or negative millions, both of which are not true representations of the Abandon Hold Calls Out.
Can someone tell me what these numbers indicate? Many entries are <NULL> which is fine and expected, but I am unsure what the huge integers mean.