Inserting User Device Profiles via BAT

Unanswered Question
Jan 2nd, 2009
User Badges:

I have been trying to insert User Device profiles using the BAT utility. When I select the Insert User Device Profiles Specific Details, select the file, and run the job it fails. However when I select the "Insert User Device Profiles All Details" the spreadsheet I chose is not uploaded but all new profiles are created and added. I am very confused because I am including all the details that are oulined as required on the "specific details" file I am trying to insert and it fails every time with a "device name" error but when I select the "all devices" the same uploaded file works fine?? Any advice/feedback would be very much appreciated.


Thank you!

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Rob Huffman Fri, 01/02/2009 - 15:40
User Badges:
  • Super Red, 40000 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Vicky,


This is most likely a Bug. Can you tell us exactly what CUCM version you are running.


Rob

victoriabardy Fri, 01/02/2009 - 21:02
User Badges:

Hi Rob,


We are running on call manager 5.1(2), the linux version.


I tried TAC on this but got no where.



Vicky


Rob Huffman Sat, 01/03/2009 - 08:44
User Badges:
  • Super Red, 40000 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hey Vicky,


I just spent some time browsing the numerous Bugs related to BAT in the CUCM 5.1(x) versions. There are well over 250 Bugs :( I'm guessing that you may be hitting this one that does not identify * Mandatory Fields properly (like Device Name);


CSCsj74131 Bug Details


BAT.xlt UDP work sheet need changes.


Symptom:

BAT.xlt UDP work sheet need changes

Conditions:


Steps to Reproduce:

1. Download BAT.xlt.

2. Open it and goto UDP work sheet.

3. You could find "Device Profile name " as "optional"


It should be mandatory.


Also create file format for UDP missing "service".

work Around:

none

Status

Fixed


Severity

4 - minor


Last Modified

Any Time


Product

Cisco Unified Communications Manager (CallManager)


Technology



1st Found-In

5.1(2.9901.30)


Fixed-In

Release-Pending



Hope this helps! Just a guess here (sorry),


Rob

Rob Huffman Tue, 01/06/2009 - 05:24
User Badges:
  • Super Red, 40000 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hey Vicky,


You are most welcome my friend! Glad to be of some small help here.


Cheers!

Rob

Actions

This Discussion