Inserting User Device Profiles via BAT

victoriabardy · ‎01-02-2009

I have been trying to insert User Device profiles using the BAT utility. When I select the Insert User Device Profiles Specific Details, select the file, and run the job it fails. However when I select the "Insert User Device Profiles All Details" the spreadsheet I chose is not uploaded but all new profiles are created and added. I am very confused because I am including all the details that are oulined as required on the "specific details" file I am trying to insert and it fails every time with a "device name" error but when I select the "all devices" the same uploaded file works fine?? Any advice/feedback would be very much appreciated.

Thank you!

Rob Huffman · ‎01-02-2009

Hi Vicky,

This is most likely a Bug. Can you tell us exactly what CUCM version you are running.

Rob

victoriabardy · ‎01-02-2009

Hi Rob,

We are running on call manager 5.1(2), the linux version.

I tried TAC on this but got no where.

Vicky

Rob Huffman · ‎01-03-2009

Hey Vicky,

I just spent some time browsing the numerous Bugs related to BAT in the CUCM 5.1(x) versions. There are well over 250 Bugs :( I'm guessing that you may be hitting this one that does not identify * Mandatory Fields properly (like Device Name);

CSCsj74131 Bug Details

BAT.xlt UDP work sheet need changes.

Symptom:

BAT.xlt UDP work sheet need changes

Conditions:

Steps to Reproduce:

1. Download BAT.xlt.

2. Open it and goto UDP work sheet.

3. You could find "Device Profile name " as "optional"

It should be mandatory.

Also create file format for UDP missing "service".

work Around:

none

Status

Fixed

Severity

4 - minor

Last Modified

Any Time

Product

Cisco Unified Communications Manager (CallManager)

Technology

1st Found-In

5.1(2.9901.30)

Fixed-In

Release-Pending

Hope this helps! Just a guess here (sorry),

Rob

victoriabardy · ‎01-05-2009

Hi Rob,

This is very helpful. Thank you again!

Rob Huffman · ‎01-06-2009

Hey Vicky,

You are most welcome my friend! Glad to be of some small help here.

Cheers!

Rob