Cisco Unity Express

Unanswered Question
Jan 5th, 2009
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Dears Cisco support

Good day

I tried to install language package for my Cisco Unity Express but it stucked at linux base after rebooting.

here are the outputs:

EB43DBG: reboot


Initializing memory. Please wait. 256 MB SDRAM detected

BIOS Version: SM 02.00

BIOS Build date: 09/17/02

System Now Booting ...


Booting from disk..., please wait.


Embedded BIOS Debugger Invalid Opcode Trap

EAX = FFF00003 CS:EIP = 0000:00007DC5 EFL = 00000217 pl nz .. AC .. PE .. CY

EBX = 756E7C00 SS:ESP = 0000:00001FEE EBP = 00001FDA .. nt IOPL0 nv up EI ..

ECX = 00000002 DS:ESI = 9F40:00035554 FS = 1AC4 .. .. id vp vi al vm rf

EDX = 0000ED80 ES:EDI = 0000:0000523F GS = 0000

0000:00007DC5 dw 3FFFh / (16383).


EB43DBG:


SO would you please help me to solve this problem?


Thanks.

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gurzonijunior Thu, 01/08/2009 - 10:31
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Hello there.

I had the same problem yesterday, after trying to upgrade the version of one of my CUEs. It's something (apparently) affecting the embedded bios installed on the CUE's disk. When I sent this error screen to TAC they asked me to try to reseat the module. As it didn't work, they issued a RMA for the CUE. I suggest, if you didn't do so, that you open a TAC ticket.


cheers

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