Backup CDR on CallManager 3.1.3a

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Jan 5th, 2009
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Hy Guys,

My Customer have a CallManager version 3.1.3a with 15G of HD and need space avalaible. I delete the files in CDR but the space is short and didn't solve the problem. It's possible delete anothers files thing to have more space in the HD?

Thank You,


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didyap Fri, 01/09/2009 - 06:47
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To delete all files its not possible it needs some file for the support.

pemelend Sat, 01/10/2009 - 22:47
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you might be hitting CSCea55522 you can check the size of the log, it is saved on

C:\Program Files\Microsoft SQL Server\MSSQL\Data

the workaround is to shrink and truncate art log:


C:\>osql -E

1> use art

2> go

1> backup log art with no_log

2> go

1> dbcc shrinkdatabase (art)

2> go


You can do the same with CDR database. Either case you need to do it after hours because it will create high cpu.

A tool that can help you to see where the hard drive is being used is treesice, you can download it from




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