CUCM 7.0 strange problem--URG

Unanswered Question
Jan 5th, 2009

Dear all

I have a MCS-7835H2

when I want install CUCM 7.0 on it..

after sanity check disk it give me thta hard disk test passed.

but suddenly breake the setup proccess for an error.

the critical error is : can not find bios file version 7835h2-2333 in

i have upgraded all of my HP server bioses. but the problem remains.

the point is that i can install CUCM 6.0 easy!

please help me.

I have this problem too.
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ebreniz Fri, 01/09/2009 - 09:20

The installation may not support the system BIOS family. This message may display if the server is not supported. Before you proceed with the installation, correct the problem.

Sajeel145 Wed, 05/23/2012 - 03:18

Hello Experts

We are facing same issue for installation of CUCM 7.0

Error: Did not find BIOS version file for 7835H2-2333 in.

Please comment.


Sajeel Akram

ronpatel Wed, 05/23/2012 - 03:24

Hi Sajeel,

What exact hardware you are using to install.


Ronak patel

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Sajeel145 Wed, 05/23/2012 - 03:31

Hi Ronak

we are using

Platform Type     7835H2

Processor Speed     2333

CPU Type     Intel(R) Xeon(R) CPU 5140 @ 2.33GHz

Memory     2048 Mbytes



Sajeel145 Thu, 05/24/2012 - 02:13

Hi experts

We update the Bios of the server but problem is still there.

Anyone can guide in this issue.



Ayodeji Okanlawon Thu, 05/24/2012 - 02:32


Just looking online now and some one has had similar problems you are having..

Get this error installing CCM 8.0.2(C):

"ERROR: did not find BIOS version file for HP7835H2-23333 in"

BIOS version of server is P56 07/10/2009

And the resolution was to downgrade the bios

"OK, just in case anyone else runs into this, I downgraded the BIOS to

2008.08.03 and then ran the install for 7.1.5 and it recovered"

Sajeel145 Fri, 05/25/2012 - 03:59


Issue has been resolved after changing the installation media.

thanks for support.




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