Error in Bulk Import Unity

Unanswered Question
Jan 6th, 2009

I am trying to do a bulk import in Unity and getting the following errors for three users only. The users are definitely in AD with mailbox. Run DBWalker but no errors

The following LDAP query did not return any matches:


Some reasons why this might happen:

1) The account does not exist in the directory.

2) The account does not exist in the selected container or any of its sub-containers.

3) The account exists but is already associated with a Unity subscriber.

4) For a user account, the account exists but does not have a mailbox.

5) For a contact, the account exists but does not have an email address.

I have this problem too.
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ranpierce Wed, 01/07/2009 - 06:03

It is probably 3) because your error has locationid in it.

I am almost positive about this

Try using remove subscriber properties tool. Unity Subscribers show up as bunny heads and non subsberbers show up as mailboxes. Right click on the subscriber and choose remove....

Then try to import again.



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