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DFM2.0.12 error aad.log

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steffen.plorin
Level 1
Level 1

‎01-07-2009 12:57 AM

Happy new one to all,

may I ask for a problem with error message from fault manager An exception occurred.

Please check the AAD.log file for further details.

this is in the log:

28-Nov-2008|15:04:31.915|ERROR|AAD|Ajp13Processor[9009][3]|EPMAdaptor|addClear|.|The Alarm Object state is set to cleared

07-Jan-2009|09:20:19.068|ERROR|AAD|Ajp13Processor[9009][8]|EventProperties|getEventDetails|.|java.lang.NullPointerException

at java.util.Hashtable.put(Hashtable.java:393)

at com.cisco.nm.trx.afd.EventRenderer.EventProperties.getEventDetails(EventProperties.java:71)

at com.cisco.nm.trx.afd.Action.AFDEventAttributesAction.perform(AFDEventAttributesAction.java:76)

at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)

at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)

at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)

at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2417)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)

at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)

at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)

at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.ajp.tomcat4.Ajp13Processor.process(Ajp13Processor.java:457)

at org.apache.ajp.tomcat4.Ajp13Processor.run(Ajp13Processor.java:576)

at java.lang.Thread.run(Thread.java:534)

may some one can help me

Danke Gruss Steffen

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2 Accepted Solutions

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Joe Clarke
Cisco Employee
Cisco Employee
In response to steffen.plorin

‎01-11-2009 10:28 PM

You can try reinitializing the EPM database:

NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=dfmEpm dmprefix=EPM

View solution in original post

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Joe Clarke
Cisco Employee
Cisco Employee
In response to steffen.plorin

‎01-11-2009 11:30 PM

If AAD is working now, and you're getting new events, then there is no reason to look at the logs.

View solution in original post

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14 Replies 14

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Joe Clarke
Cisco Employee
Cisco Employee

‎01-07-2009 09:23 AM

This looks like an AdapterServer failure. Please post the output of the pdshow command.

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steffen.plorin
Level 1
Level 1
In response to Joe Clarke

‎01-07-2009 10:12 PM

He JClarke,

here is the pdshow output

Gruss Steffen

Preview file
14 KB
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Joe Clarke
Cisco Employee
Cisco Employee
In response to steffen.plorin

‎01-07-2009 10:23 PM

Please post the entire AAD.log.

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steffen.plorin
Level 1
Level 1
In response to Joe Clarke

‎01-07-2009 11:03 PM

He JClarke,

here is the complete AAD.log

Gruss Steffen

13531-AAD.log
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Joe Clarke
Cisco Employee
Cisco Employee
In response to steffen.plorin

‎01-08-2009 07:02 AM

Please post the logs under NMSROOT/log/dfmLogs/epa and EPM.

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steffen.plorin
Level 1
Level 1
In response to Joe Clarke

‎01-09-2009 02:04 AM

Guten Morgen JClarke,

here we are

Gruss Steffem

13532-danalogs.zip
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Joe Clarke
Cisco Employee
Cisco Employee
In response to steffen.plorin

‎01-09-2009 11:29 AM

This is starting to look like a database problem. What happened on the server prior to you getting these errors?

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steffen.plorin
Level 1
Level 1
In response to Joe Clarke

‎01-11-2009 10:14 PM

He JClarke,

danke.

The latest things what I have done was the update to CWDFM 2.0.12 and CWCM 4.0.12

But I really not sure if this was happens before.

Do you know how to clear the database ?

Gruss Steffen

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Joe Clarke
Cisco Employee
Cisco Employee
In response to steffen.plorin

‎01-11-2009 10:28 PM

You can try reinitializing the EPM database:

NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=dfmEpm dmprefix=EPM

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steffen.plorin
Level 1
Level 1
In response to Joe Clarke

‎01-11-2009 10:33 PM

He JClarke,

do I need to stop the CWM Domaens before reinitializing or does they need to run when I do so ?

Gruss Steffen

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Joe Clarke
Cisco Employee
Cisco Employee
In response to steffen.plorin

‎01-11-2009 10:45 PM

You will need to stop the Daemon Manager. The script will not run otherwise.

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steffen.plorin
Level 1
Level 1
In response to Joe Clarke

‎01-11-2009 11:27 PM

He JClarke,

I have done what you suggested, looks to me I dont get the error message anymore for the moment.

Do you need more output like actual AAD.log for checking twice ?

Danke Gruss Steffen

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Joe Clarke
Cisco Employee
Cisco Employee
In response to steffen.plorin

‎01-11-2009 11:30 PM

If AAD is working now, and you're getting new events, then there is no reason to look at the logs.

0 Helpful

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steffen.plorin
Level 1
Level 1
In response to Joe Clarke

‎01-11-2009 11:35 PM

He JClarke,

yes there are no new messages in AAD.log and I get the events.

Cool Danke Gruss Steffen

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