Unity/Exchange - Old voicemails return to inbox

Unanswered Question
Jan 7th, 2009

We are running Unity 4.2.1 and Exchange 2003. We've recently had a few users who will receive deleted voice mails in the inbox. Typically, the voice mails span a few months and just randomly appear in the inbox again. Thus the user thinks they haven't been receiving any voicemails. I'm thinking this is more an exchange issue but wanted to know if anyone else has seen this.

I have this problem too.
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Bradford Magnani Wed, 01/07/2009 - 09:31

Like Randy suggested, is this happening to emails as well, or just limited to voice mails? Maybe that will help determine if there is some sort of task on Exchange moving a particular header type around...

Tray Stoutmeyer Wed, 01/07/2009 - 09:16

If you look in your Commserver/UnityMTA directory, are there maybe old messages that got stuck there long ago that are getting delivered after the fact?


CHRIS KALETH Wed, 01/07/2009 - 09:26

No messages were there (I have alerts to notify me if there are any). Most or some of the messages were already listened to and deleted but showed up again in their vm account.


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