Have Unity 4.1 with CM 4.1. Trying to implement live record following the http://www.ciscounitytools.com/HelpFiles/LiveRecord405/LiveRecordAppNote.htm
Routing rule in Unity for Live Record is already present, however all the fields are grayed out and I can't edit the information. In the rule there is no DNIS or forwarding number information populated.
Anyone run into this issue before?