Issues with IPCCX custom historical reports

Unanswered Question
Jan 8th, 2009

Hi,

We have IPCCX 5.0.2.

I have configured some IPCCX custom historical reports.

Simple custom reports are working correctly on the Cisco Historical reports.

I am having issues in the following scenario.

I have 2 stored procedures on the IPCCX express.

I am generating a report in the Crystal Reports by doing an inner join of the results of the 2 stored procedures. The table and the chart are displayed correctly in the Crystal reports.

However, When I launch the same report from Cisco Historical reports client, I get an error window stating that the field is unknown.

Has anybody created Custom historical reports by joining the results from 2 stored procs?

Is it supported?

I await your suggestions.

Many Thanks,

Bala.

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mikram Fri, 01/09/2009 - 02:24

Hi Bala,

What version of Crystal Reports you are using?

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