We have IPCCX 5.0.2.
I have configured some IPCCX custom historical reports.
Simple custom reports are working correctly on the Cisco Historical reports.
I am having issues in the following scenario.
I have 2 stored procedures on the IPCCX express.
I am generating a report in the Crystal Reports by doing an inner join of the results of the 2 stored procedures. The table and the chart are displayed correctly in the Crystal reports.
However, When I launch the same report from Cisco Historical reports client, I get an error window stating that the field is unknown.
Has anybody created Custom historical reports by joining the results from 2 stored procs?
Is it supported?
I await your suggestions.