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How to forward a voice mail from CUE to a mail client?

Is there a way to retrieve a singel voice mail wav file from Unity Express? Or, perhaps forward it to a mail client to listen to? Or, even put it on a PC hard drive? Thanks

2 Replies 2

joel
Level 1
Level 1

what version is your CUE?

You can enable integrated messaging in CUE and configure voicemail in an IMAP client like outlook. from there you can retrieve the message as a wave file.

I dont see it on 2.3, but I see it on 3.x

enable under Voicemail - Integrated Messaging.

You would need to create a User group and enable Capabilities - Integrated Messaging.

Add the user to this group.

configure outlook with a new imap a/c use the IP of CUE as the incoming and outgoing servers and use the ID/pwd of this user.

:JoeL

The version is 2.3.4. Does that mean I won't be able to get the voice mail as a wave file? Is there another way to get the wave file in 2.3.4? Is there a document to set up the mail client? Thanks.

Tony