HUM data and polling gone! Y?

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Jan 9th, 2009
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There was an initial issue with hum in that it would only keep 24 hours of data. This is not good for trending and made the reports worthless. I was surprised to see it in the manual. But the 3.1 upgrade shows data now, however yesterday I went to view something and now there is not any data. Nowhere. Quick thoughts on log files? and or how do i validate the polling data?


Thanks,

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Joe Clarke Fri, 01/09/2009 - 09:50
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Logs will depend on exactly what interface you were using within HUM.

rtuttle Fri, 01/09/2009 - 16:46
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I am using the graph-it utility in the main portal screen.

no matter what I do it now reads no data avaialable.


Two weeks ago the data was there and it was for more than 24 hours. I upgraded to 3.1 on 12/9/08

Joe Clarke Fri, 01/09/2009 - 17:27
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Start with the HUMPortal.log. You may need to increase HUM Portlets debugging, but if there's a serious enough error, it will show up with normal logging.

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