Is there anyway to replace Name instead of No. when we generate CDR report.

Unanswered Question
Jan 9th, 2009

We are using CCM 5.1 version.

While we generate the report by call base duration,on the tabular heading it is coming as . l

User, Date, Orig. Time, Orig. , Dest. , Call Classification, Charge, Duration (sec)

On the report Orig. and Dest.the detail is coming as the IP Phone No:, is there any way to replace the Number and put the name of the IP Phone to that place.

Is there any other configuration require to place name on that location.

I am attaching one sreen shot of the report please go through it.

I have this problem too.
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Jaime Valencia Fri, 01/09/2009 - 10:10

sorry, reports are not configurable or customizable with CDR

HTH

java

if this helps, please rate

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