Is there anyway to replace Name instead of No. when we generate CDR report.

Unanswered Question
Jan 9th, 2009
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We are using CCM 5.1 version.

While we generate the report by call base duration,on the tabular heading it is coming as . l

User, Date, Orig. Time, Orig. , Dest. , Call Classification, Charge, Duration (sec)

On the report Orig. and Dest.the detail is coming as the IP Phone No:, is there any way to replace the Number and put the name of the IP Phone to that place.

Is there any other configuration require to place name on that location.

I am attaching one sreen shot of the report please go through it.

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Jaime Valencia Fri, 01/09/2009 - 10:10
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sorry, reports are not configurable or customizable with CDR



if this helps, please rate


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