attendant console applications

Unanswered Question
Jan 9th, 2009

anyone know of a 3rd party attendant console app that does not require a stand alone server to run like the one ARC has?


I have this problem too.
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Jonathan Schulenberg Tue, 01/13/2009 - 17:00

jones2sr is asking because Cisco has announced EoL for the built-in attendant console effective in UCM 7.

I have not heard of anything other than ARCsoft; however, rumors are flying that Cisco has an RFP out for someone to build a replacement or alternative solution. Be advised that it's just a rumor as far as I know.

bennieg Tue, 02/17/2009 - 06:25

Hi Guys

As per the conversation already, the Cisco Attendant Console is now EOL by Cisco. The options are as follows:

Cisco Unified Department Attendant Console

Cisco Unified Business Attendant Console

Arc Enterprise

Also, as has been mentioned, there is another Attendant Console due for release soon - this is the Cisco Unified Enterprise Attendant Console

The Cisco branded applications are Arc Solutions OEM products - they all require a server platform

Please post if you need any more info!



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