01-09-2009 01:45 PM - edited 03-18-2019 10:16 PM
what does this alert mean?
Event Type: Error
Event Source: CiscoUnity_MALEx
Event Category: Error
Event ID: 30020
Date: 1/9/2009
Time: 12:59:29 AM
User: N/A
Computer: xxxxxxxxx
Description:
An attempt to create a search-result folder for account cn=Nelson.Rosario,cn=Recipients,ou=Exchange Administrative Group
(FYDIBOHF23SPDLT),o=USiOMG has failed. The MAPI subsystem returned the following error: 80004005.
This is typically an indication of configuration issues with Unity, Exchange, or the MAPI subsystem.
Avinash
01-09-2009 01:53 PM
I get this error often when the AD admin in our company deletes a user out of AD and Exchange before I delete them out of Unity.
Or sometimes it is also the other way around.
In our company, Unity does not create or delete AD or exchange account or mailboxes.
That is why you get that error probably
Randy
Event Type: Error
Event Source: CiscoUnity_MALEx
Event Category: Error
Event ID: 30020
Date: 2008/10/26
Time: 17:14:11
User: N/A
Computer: XXXXXXXXXXXXXXX
Description:
An attempt to create a search-result folder for account cn=robmcdonald,cn=Recipients,ou=First Administrative Group,o=Flood Data Services has failed. The MAPI subsystem returned the following error: 80040115.
This is typically an indication of configuration issues with Unity, Exchange, or the MAPI subsystem.
01-11-2009 10:56 PM
The account and the mailbox are fine for this user,On the Exchange Server I get the following in the event log,
vent Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: Logons
Event ID: 1022
Date: 1/7/2009
Time: 9:55:49 PM
User: N/A
Computer: XXXXXXXXX
Description:
Logon Failure on database "SG01\SG01-DB01" - Windows account NT AUTHORITY\SYSTEM; mailbox /o=USiOMG/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Nelson.Rosario.
Error: 1144
Client Machine: XXXXXXXX
Client Process: Microsoft.Exchange.Search.ExSearch.exe
Client ProcessId: 0
Client ApplicationId: Client=CI
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c 1f 46 fe 91 63 20 43 l.FþÂc C
0008: 98 3c 96 28 c3 9b 98 d6 Â<Â(ÃÂÂÃ
0010: 5b 44 49 41 47 5f 43 54 [DIAG_CT
0018: 58 5d 00 00 3e 00 00 00 X]..>...
0020: ff 10 13 00 00 00 00 00 ÿ.......
0028: 00 02 30 00 00 00 3a 67 ..0...:g
0030: f0 1f fe 00 00 00 03 59 ð.þ....Y
0038: 20 10 00 00 00 00 e8 32 .....è2
0040: 40 10 0f 01 04 80 a4 1d @....¤.
0048: 40 10 0f 01 04 80 a4 19 @....¤.
0050: 40 10 0f 01 04 80 97 08 @....ÂÂ.
0058: 40 10 78 04 00 00 @.x...
01-12-2009 07:41 AM
the account is fine and the mailbox is fine. Is the Unity subscriber fine?
What version of Exchange and Unity?
What OS is Exchange installed on?
Are there any symptoms other than these errors?
Randy
01-12-2009 09:03 AM
Hi -
To add to what Randy has already suggested, you might also check the inheritance on the Security tab of the user account in question. Make sure inheritance is checked and is in an OU that receives the permissions that are applied when the Unity Permissions wizard is run. I also found this doc - http://www.ciscosystems.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00800949dc.shtml which may not apply to your Unity version. This is for problems with Unity greater than a single user, but thought I would include for your reference.
Ginger
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