NME-CUE reboot

pbogaerts · ‎01-10-2009

I'm new with cme and cue, abd i have a problem with cue, after running yhe wizard I have tried to connect me to the cli but the sysrem is always rebooying (see in att yhe message that i have) CUE version is 3.2.1

pemelend · ‎01-10-2009

Hi

Use Boothelper to reinstall the CUE image. You can find the instructions on this link.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/installation/guide_/boothelp32.html

pbogaerts · ‎01-10-2009

Thanks pemelend, it was the bundle with ivr, do i need also too reinstall ivr ?

pemelend · ‎01-10-2009

u r welcome.

The boothelper will erase everything on CUE's hard drive including the IVR files and then it will upload the files from the .zip.

The IVR samples can be downloaded from this link:

http://www.cisco.com/cgi-bin/tablebuild.pl/cue-322-ivr-samples

regards

jconi · ‎02-06-2009

Hello,

I've exactly the same problem with 2 different NME-CUE modules.

Did you find the problem?

jp

paolo bevilacqua · ‎02-06-2009

You should be able to reinstall these using the boothelper, you have to change boot options to boot from a tftp server, then installation would follow via ftp.

pbogaerts · ‎02-06-2009

That is what I did, I reÃ¯nstalled usingb the boothelper, and after the problem was solved