CUCM: tomcat use most of the memory

Unanswered Question
Jan 11th, 2009

Hello!

CUCM 6.1(1) running on MCS7825H3-K9-CMA2.

The problem is:

admin:show process load memory

15:29:46 up 82 days, 6:07, 1 user, load average: 0.13, 0.16, 0.17

132 processes: 131 sleeping, 1 running, 0 zombie, 0 stopped

CPU states: cpu user nice system irq softirq iowait idle

total 0.4% 0.0% 0.0% 0.0% 0.9% 0.0% 98.5%

cpu00 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 99.0%

cpu01 0.9% 0.0% 0.0% 0.0% 0.9% 0.0% 98.0%

Mem: 2053864k av, 2034240k used, 19624k free, 0k shrd, 82080k buff

1244884k actv, 332464k in_d, 32208k in_c

Swap: 2048248k av, 987544k used, 1060704k free 835800k cached

PID USER PRI NI SIZE RSS SHARE STAT %CPU %MEM TIME CPU COMMAND

28642 tomcat 17 0 277M 254M 7924 S 0.4 12.6 611:20 0 tomcat

24467 ccmbase 15 0 133M 133M 67576 S 0.0 6.6 3:33 1 ccm

8149 informix 15 0 133M 132M 132M S 0.0 6.6 2842m 1 cmoninit

11119 ccmservi 22 0 147M 66M 4624 S 0.0 3.3 606:22 0 amc

11648 ccmservi 15 0 111M 57M 3600 S 0.0 2.8 65:48 1 rtmtreporter

11116 ccmservi 16 0 48944 38M 13872 S 0.0 1.9 1759m 1 RisDC

11194 ccmservi 16 0 170M 37M 3652 S 0.0 1.8 1376m 1 carschlr

6242 Administ 25 10 27576 26M 10064 S N 0.0 1.3 0:01 0 java

15291 ccmservi 15 0 35756 25M 10572 S 0.0 1.2 309:26 0 CTIManager

10594 licmgr 24 0 90524 24M 4708 S 0.0 1.1 61:59 0 CiscoLicenseM

admin:

What i can do to decrease using memory?

Should i increse the onboard memory from 2Gb to 4Gb?

Pls, advice me.

I have this problem too.
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sunishnair Sun, 01/11/2009 - 06:23

Hi volkovvalery,

I also faced same problem. I restarted the CCM cluster. After that this reduce. This one bug in Call Manager. Or u can restart the tomcat service also.

I m not thinking u wanted to add more memory.

If u using the RTMT there also u can see this problem, there u can see Virtual Memory and swap memory also increased.

For this matter pls refer Cisco site and install latest service patches.

Regards,

Sunish

volkovvalery Mon, 01/12/2009 - 00:32

Hi sunishnair, thanks for your reply.

I'm restarting the tomcat service (and ccm service) any times, but in a few days the same condition happening again.

Can i directly update cucm 6.1(1) to 6.1(2), and after this install 6.1(2)SU1a?

sunishnair Thu, 01/15/2009 - 22:59

Hi

can you please check with release notes for 6.1(2)after that you can upload the new service release for this particular problem.

Regards,

Sunish

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