Adding extension to hunt group

Unanswered Question
Jan 12th, 2009
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I have an extra extension i grabbed from another dept. I want to remove that number and add it to another hunt group so that when the main number calls this particular extension can pick it up. I already tried selecting what pick-up group it is in. However it does not work i cannot pickup any body's extension in that department.

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Jaime Valencia Mon, 01/12/2009 - 10:42
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version?


does it work if you dial to any other number in the pickup group directly?


have you added de bug info to enable pickup on hunt lists??


HTH


java


if this helps, please rate

Chris Alvarado Tue, 01/13/2009 - 07:18
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The extension can not dial outside or anyone in the hunt group. Also nobody can dial the number.

Jaime Valencia Tue, 01/13/2009 - 07:30
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1st thing to check is always CSS and partitions, make sure no unassigned DNs can be a match


HTH


java


if this helps, please rate

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