01-12-2009 08:57 AM - edited 03-15-2019 03:27 PM
Hi everyone,
Have an interesting problem. After this weekend's upgrade to 6.1.2 a few 7970's around the cluster are displaying "???" in the status field instead of the normal "Your current options." Any thoughts? We've power cycled them with no luck....and phones that are configured the exact same are working fine. Just these random few.
Thank you!
01-13-2009 04:31 PM
This is a bug. I'm too lazy to search the bug toolkit at the moment to give you the specific bug ID but apply current firmware and it'll be gone.
01-13-2009 07:46 PM
If it were a firmware bug...wouldn't it effect EVERY 7970 instead of just a handfull?
01-13-2009 08:34 PM
Never underestimate the quirkiness of bugs.
For example, this could be it: CSCsm35191
If only some of your phones had DND, this would be the problem.
Another possibility: CSCsj18895 (less likely)
hth,
nick
01-14-2009 05:49 AM
Good point Nick. Every time I expect CUCM and the phones to act logically...they prove me wrong :)
The CSCsm35191 bug looks to be it. Thanks for the input guys!
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: