When I check the licensing status in my Unity 5.0(1) I see:
Total number of subscribers (both voice messaging and unified messaging features): 570 used 570
Total number of subscribers allowed the Unity Inbox feature: 370 used 0
Total number of subscribers allowed the unified messaging feature: 570 used 0
Now I am out of licenses for subscribers and need to buy some additional licenses but I see I have not used any of feature licenses. My question is what are these "Unity inbox feature" and "unified messaging feature" licenses for? What feature If I start using will consume these licenses? I am using regular voice mail functions and never required to use any other features. Any link or explanation in simple language to help me understand this licensing question would be greatly appreciated.
your license does not show any pca users, and all are vm only.
PCA has two parts only one is licensed. Cisco Unity Assistant is free, Cisco Unity Inbox is not. I bet no one on the system is using CUI.
Also go to COS\features page and make sure Unified Messaging is chosen. If not go into all COS's and choose it and save.