I have recently setup our new UC500 system (UC520-24U-8FXO-K9)
We've got the T1 card as well (VWIC2-1MFT-T1/E1)
I have received, from our provider, Telus, a T1 partial PRI with 10 channels.
I have plugged this in as instructed, but no matter what I can't seem to get the system to allow incoming calls.
Using CCA, I configured the whole range of DID's assigned to us to a single Auto Attendant.
When dialing out, I get nothing at all from the 7962 at my desk. When dialing in, I get a fast busy tone.
The phones within my office can call each other and can call the Automated Attendant at extension 901.
I'm not looking for anyone to hold my hand here or anything, but I'd like some information to point me in the right direction.