ASDM launcher ERROR

Unanswered Question
Jan 13th, 2009

Hi all, i have this problem when starting my ASDM Launcher application. Any suggestion?

"ASDM is unable to read the configuration form the ASA. Please check the configuration and your connection and then try again by clicking the Refresh icon."

ASDM Version 5.2

ASA Version 7.2(2)

Device Type ASA5520

I have this problem too.
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Ivan Martinon Tue, 01/13/2009 - 09:06

Please do a show run, look for the configuration checksum, see if the string contains 32 characters.

evyciscouser Tue, 01/13/2009 - 23:41

I've discover that the problem was in my version of Java application. I had the 6 update 11 version, i've downgraded it to 6 update 7 and now everithing works fine. To use last version of java i should update my ASA to 8.1 and ASDM to version 6.

Thank you to CISCO support for this great help.

johnso100 Thu, 02/19/2009 - 05:27

Hi Evyciscouser,

I'm experiencing exactly the same issues, how did you downgrade your Java, I have 6 update 12 configured. I'm on Microsoft Vista SP1.



evyciscouser Thu, 02/19/2009 - 07:52


i've uninstalled java from my laptop, then i've installed it again but the oldest version 6 update 7 version.

However you have to do a full uninstall of java befoce procede with new installation, this is the way i've found to fix my problem.




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