ASDM Error

Answered Question
Jan 13th, 2009
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Hi all,

when i try to connect with my ASA using ASDM application i got this error message:


"ASDM is unable to read the configuration from the ASA. Please check the configuration and your connection and then try again by clicking the refresh button".


Any suggestion?


ASDM Version 5.2

ASA Version 7.2(2)

Device Type ASA5520

Correct Answer by Pravin Phadte about 8 years 4 months ago

seems to have java problem


downgrade to older version.

jdk-6u7-windows-i586-p

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Ivan Martinon Tue, 01/13/2009 - 08:17
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Can you do a show run from your ASA and at the very end of the ASA check the checksum value, does it have 32 characters?

Correct Answer
Pravin Phadte Wed, 01/14/2009 - 04:52
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seems to have java problem


downgrade to older version.

jdk-6u7-windows-i586-p

evyciscouser Wed, 01/14/2009 - 05:16
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I've downgraded to old version of Java and now everything works fine.

Thank you

Regards

Nicola

Pravin Phadte Tue, 02/24/2009 - 20:39
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HI All,


For this now you can download the new ASDM which fixed the issuie.


asdm-61551.bin

Cisco Adaptive Security Device Manager for ASA 8.0(2), 8.0(3), 8.0(4), 8.1(1) and 8.1(2).


Hope this helps

evyciscouser Tue, 02/24/2009 - 23:52
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If you can't downgrade your java environment you should update your ASA version and then your ASDM version.

Fot technical details contact CISCO support TAC.

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