cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1181
Views
0
Helpful
9
Replies

ASDM Error

evyciscouser
Level 1
Level 1

Hi all,

when i try to connect with my ASA using ASDM application i got this error message:

"ASDM is unable to read the configuration from the ASA. Please check the configuration and your connection and then try again by clicking the refresh button".

Any suggestion?

ASDM Version 5.2

ASA Version 7.2(2)

Device Type ASA5520

1 Accepted Solution

Accepted Solutions

seems to have java problem

downgrade to older version.

jdk-6u7-windows-i586-p

View solution in original post

9 Replies 9

Ivan Martinon
Level 7
Level 7

Can you do a show run from your ASA and at the very end of the ASA check the checksum value, does it have 32 characters?

seems to have java problem

downgrade to older version.

jdk-6u7-windows-i586-p

I've downgraded to old version of Java and now everything works fine.

Thank you

Regards

Nicola

I can't downgrade... any other options????

Have you checked the checksum on the config?

yup, 32 chars.

HI All,

For this now you can download the new ASDM which fixed the issuie.

asdm-61551.bin

Cisco Adaptive Security Device Manager for ASA 8.0(2), 8.0(3), 8.0(4), 8.1(1) and 8.1(2).

Hope this helps

I'm running pix 7.x though.

If you can't downgrade your java environment you should update your ASA version and then your ASDM version.

Fot technical details contact CISCO support TAC.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: