AP not registering with WLC

Unanswered Question
Jan 13th, 2009

One of our Access-Point is continually failed to register on the controller.

Any idea what it could be or what can be done.

I have this problem too.
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sschmidt Tue, 01/13/2009 - 08:58

Have you verified that option 43 is configured for the scope that these APs are supposed to be in? Are they additions to an existing network?

patel.nishit Tue, 01/13/2009 - 09:02

I have tried resetting the port but is is bouncing, and when I do a search on the WLC via mac-address it won't find it.

It worked fine for a while when we swapped to a different port and now it happening again.

Leo Laohoo Tue, 01/13/2009 - 21:46

Can you console into the AP that WON'T register/associate to the WLC? If so, do the following:

1. Make sure the AP can ping the WLC Management IP Address; and

2. Type the command: lwapp ap controller ip address

Does this help?

Stephen Rodriguez Thu, 01/15/2009 - 12:33

On the CLI of the controller, run the following debugs:

debug mac addr < mac address of the AP>

debug lwapp events enable

debug pm pki enable

This should help you narrow down why the AP is not joining the controller.

HTH,

Steve

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