01-13-2009 07:46 AM - edited 03-15-2019 03:29 PM
I thought read somewhere, only one server needs to have CTIManager running or do we turn it on every server in the cluster? I'm having an issue with setting up AC and it keeps saying Call Control is Down, even though I can control my phone fine. (onhook, offhook, etc)
thanks!
01-13-2009 07:52 AM
Hey Tommer
we recommend to have CTIManager running on all servers to provide failover, also since the CTIManager used is the one that is running where the phone is registered it can be a different one than the IP you define when using AC.
HTH
java
if this helps, please rate
01-13-2009 08:09 AM
Thanks Jave. It's odd, I have call control on my AC console, but the client is saying Call Control is down. Thought it might have been the CTIManager on both servers and possible they were conflicting.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: