Cisco Contract Connection not working

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Jan 13th, 2009
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Hi all,

I have Cisco contracts under my profile and I cannot get a report to run successfully. I know that the contracts are valid and we have devices under these contracts but jobs report failed.

I'm running Ciscoworks Common Services 3.2.0 and RME 4.2.0

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Joe Clarke Tue, 01/13/2009 - 10:06
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What error did you get?

dionjiles Tue, 01/13/2009 - 11:19
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I'm getting status failed.

These are valid contracts i'm polling and I verified with our sales person that we do indeed have these devices on service contract. But when I run the report against selected devices and choose the contract to run report the job fails. It should report successful correct?

dionjiles Tue, 01/13/2009 - 13:48
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I figured it out please disregard.....user error.


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