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Cisco Contract Connection not working

dionjiles
Level 1
Level 1

‎01-13-2009 09:05 AM

Hi all,

I have Cisco contracts under my profile and I cannot get a report to run successfully. I know that the contracts are valid and we have devices under these contracts but jobs report failed.

I'm running Ciscoworks Common Services 3.2.0 and RME 4.2.0

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3 Replies 3

Joe Clarke
Cisco Employee
Cisco Employee

‎01-13-2009 10:06 AM

What error did you get?

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dionjiles
Level 1
Level 1
In response to Joe Clarke

‎01-13-2009 11:19 AM

I'm getting status failed.

These are valid contracts i'm polling and I verified with our sales person that we do indeed have these devices on service contract. But when I run the report against selected devices and choose the contract to run report the job fails. It should report successful correct?

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dionjiles
Level 1
Level 1
In response to dionjiles

‎01-13-2009 01:48 PM

I figured it out please disregard.....user error.

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