ACS Server- moving license from one version to the next

Unanswered Question
Jan 13th, 2009

We are currently running ACS server version 3.3 at a client site. We want to upgrade the ACS to version 4.2.

How can I extract the license that we used to install the old version?

thanks

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Ivan Martinon Tue, 01/13/2009 - 10:21

You can't move one license to another, since the license you have is for 3.X and what you need is 4.x then you will need to purchase a new license for this new version, unfortunately this is a major upgrade that needs to be purchased.

jcosgrove Wed, 01/14/2009 - 07:15

Is this the same for the ACS appliance? Can you upgrade if you have smart net active?

Ivan Martinon Wed, 01/14/2009 - 08:06

Yes, AFAIK acs appliance requires a software contract too, smartnet, I belive, is for hardware only

Jagdeep Gambhir Wed, 01/14/2009 - 09:14

You need to purchase software upgrade contract to upgrade acs to 4.2.


This is applicable to both acs windows and acs appliance.




Regards,

~JG


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