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ACS Server- moving license from one version to the next

Kevin Melton
Level 2
Level 2

‎01-13-2009 09:14 AM - edited ‎02-21-2020 10:22 AM

We are currently running ACS server version 3.3 at a client site. We want to upgrade the ACS to version 4.2.

How can I extract the license that we used to install the old version?

thanks

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4 Replies 4

Ivan Martinon
Level 7
Level 7

‎01-13-2009 10:21 AM

You can't move one license to another, since the license you have is for 3.X and what you need is 4.x then you will need to purchase a new license for this new version, unfortunately this is a major upgrade that needs to be purchased.

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jcosgrove
Level 1
Level 1
In response to Ivan Martinon

‎01-14-2009 07:15 AM

Is this the same for the ACS appliance? Can you upgrade if you have smart net active?

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Ivan Martinon
Level 7
Level 7
In response to jcosgrove

‎01-14-2009 08:06 AM

Yes, AFAIK acs appliance requires a software contract too, smartnet, I belive, is for hardware only

0 Helpful

Jagdeep Gambhir
Level 10
Level 10
In response to Ivan Martinon

‎01-14-2009 09:14 AM

You need to purchase software upgrade contract to upgrade acs to 4.2.

This is applicable to both acs windows and acs appliance.

Regards,

~JG

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