Can anyone help with this issue, since a couple of days ago we are having trouble accessing certain websites.
When attempting to access the site the PC will hang and eventually display "Request Timeout". On other pages certain parts of the site will not display.
We have an ASA 5510 Firewall and a 1841 Router which is maintained by our ISP.
One example is www.matrox.com (220.127.116.11), I cannot ping from the Inside or Outside Interface of the ASA nor PC's on our network.
I have contacted our ISP who say they can ping this address from their Router.
Below is an example of the end of a trace route, firstly from network-tools.com (and anywhere else I've tried)
9 55 69 60 18.104.22.168 -
10 55 53 71 22.214.171.124 -
11 72 61 86 126.96.36.199 www.matrox.com
and from our Firewall
12 137 ms 137 ms 135 ms 188.8.131.52
13 131 ms 132 ms 134 ms 184.108.40.206
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
As you can see it doesn't make the last hop.
Does anyone have an idea how to resolve this or how to debug this issue.