Contact Center: IP Phone Agent (CAD) ...

Unanswered Question
Jan 13th, 2009

Hello,

I'm trying to find a PPT or doc that has a good description of the features for the CAD IP Phone Agent (this is the CTI solution that displays on the IP Phone LED)?

Thank you,

Don

I have this problem too.
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jpsweeney77 Tue, 01/13/2009 - 17:43

If you need configuration information, refer to the CAD Installation Guide. Specifically, the one for CAD 7.2 beginning on page 91.

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