- Bronze, 100 points or more
Basically i am installing UCCX7 with CCM 7 for a customer which has agents in remote locations over a MPLS WAN.
The issue is some of these sites have dodge connections like to south africa for example.
Is there any way in the script i could dynamically re route calls over the PSTN if this link was to fail?
Idealy i am looking for some think like in the Avaya where you can log in to a IP Agent and specify a PSTN number.
Thanks for your help!!