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LMS 3.1 integrated with ACS 4.2

troymaki
Level 1
Level 1

When I add a device into LMS and ACS, Common Services shows that the device is not configured in ACS.

To be clear, I add the device in LMS first then add it to ACS under the proper NDG. I then restart crmdmgtd on the LMS server and the device shows up under Authorized Devices. Is there a better way to do this? Starting and stopping the services takes around 10 minutes total and is a pain. Also, if a device has to be deleted, I delete from ACS first, right? Thanks for the help.

2 Replies 2

David Stanford
Cisco Employee
Cisco Employee

Why don't you add all of your devices in the proper NDG in ACS first. Then once you add them to LMS they should appear properly and no restart will be needed.

When I add a device to ACS first and then into LMS, it goes into the Pre-deployed Devices and sits there until I click the Resubmit button. Then it moves to Pending and sometimes goes through and sometimes I have had it go back into Pre-deployed. When it does that, I stop and start the services and it shows up fine.