I have a CM 5.1.3 system, that has pattern 7000 mapped to an H.323 trunk to a Unity Express system (pilot is 7000).
All of the following below WORK :-
When I dial 7000 from IP phones, I get the Unity Express Pilot -------> (As Expected)
When I forward an IP Phone to 7000 and call that extension, I get the ext's voicemail on UE -------> (As Expected)
If I set a Translation Pattern in CM to route a PSTN call to 7000, I get to the Pilot-------->(As Expected)
The issue I am facing, is that I have an AutoAttendent running on a CRS system.
This AA can be used to dial all internal extension.
However, when I dial 7000, Unity Express says "Cannot find a mailbox for this user"
It seems that UE thinks that a transfer via the AA is like a CF No Ans, and thus tries to forward to a non existant mailbox (perhaps corrosponding to the cti port, but thats just a guess)
Has anyone come across this ?
I am not sure where I need to make config changes :- CM / UE or the AA.
A Trace of SIP messages on the UE system does not seem to show me much difference between a direct call to 7000 or a transfer via AA.
So any comments are appriciated.