CER 3rd Party IBM 3250 M2 Server issue

Unanswered Question
Jan 14th, 2009
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I am having trouble loading Cisco Emergency Responder 7.0 on a new IBM 3250 M2 server. Before purchasing these servers I emailed my config to TAC and they told me it was supported. Now if I try to install it tells me it can't find the driver for the DVD Drive and to manually select or load one. I opened another TAC case and they are now telling me that this server is not supported. Has anyone run into similar issues? Any thoughts Solutions? My entire server config is below:

4194AC1 IBM System x3250 M2

7283 System Documentation and Software-US English

3650 Dual-Core Intel Xeon E3110 (3.00GHz/1333MHz FSB, 6MB L2)

5162 146GB 15K 3.5" Hot-Swap SAS


9067 Internal SAS RAID - Setup by Customer

9206 No Preload Specify

4156 UltraSlim Enhanced CD-RW / DVD-ROM Combo

2630 Base Hardware

4911 Riser assembly PCI-E

4892 Hot-Swap SAS/SATA Kit 3.5"

3962 2G DDR2 800 SDRAM UDIMM Memory


6311 2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable

2798 x3250 M2 Front Bezel


4256 Rack Mount Kit

2781 Heatsink Retention Module

2088 3.5" DASD cage

1141 x3250 M2 System Planar

2564 System Packaging - WW

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