IPCC export config tool

Answered Question
Jan 14th, 2009

Hi,

I have to migrate IPCC Express 4.0 configuration to a new UCCX 5.0. What can I use to export config and import in 5.0?

Thanks,

- Adrián.

I have this problem too.
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Correct Answer by Jonathan Schulenberg about 7 years 10 months ago

There is a migration tool for the historical reporting data only. Everything else must be done manually.

UCCX HR-DataMigration Guide 4.0.5x to 7.0.1: http://www.cisco.com/web/software/282467017/23664/UCCX_HR-DataMigration_Guide_4.0.5x_to_7.0.1.pdf

Correct Answer by slavr about 7 years 10 months ago

Hello Adrán.

There is no upgrade path from 4.0(x) -> 5.0(x)

You have to manually copy Documents, Prompts and Scripts from 4.0 server and manually upload them to the 5.0 server.

You can zip your files with a limit of 20Mb in each zipfile.

Then you manually have to create applications and config of all subsystems.

Good luck.

\Soren Lavard

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Correct Answer
slavr Wed, 01/14/2009 - 15:22

Hello Adrán.

There is no upgrade path from 4.0(x) -> 5.0(x)

You have to manually copy Documents, Prompts and Scripts from 4.0 server and manually upload them to the 5.0 server.

You can zip your files with a limit of 20Mb in each zipfile.

Then you manually have to create applications and config of all subsystems.

Good luck.

\Soren Lavard

Adrian Saavedra Wed, 01/14/2009 - 18:38

Hi Jonathan,

Thanks for the tip :)

So, I'll backup historical reporting with the tool and everything else manually.

Thanks,

- Adrián.

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