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CM 7.1 error when access Personal address book /Corp Directory

patty_spieker
Level 1
Level 1

‎01-14-2009 07:30 PM - edited ‎03-15-2019 05:05 AM

We upgraded the CM from 6.1 to 7.1 and when I access personal address book and Corp directory I get the Same error message "Error contact your Administrator". I have checked the URl adn they look correct. This is on most phones. Some are working fine. 7975, 7941

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s.jankowski
Level 4
Level 4

‎01-20-2009 02:46 PM

This error message indicates that the c:\CiscoWeb\art\art.ini entry still points to the old Lightweight Directory Access Protocol (LDAP) configuration information. In order to overcome this error message, delete the ART database and reinstall the CAR plugin.

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patty_spieker
Level 1
Level 1
In response to s.jankowski

‎01-21-2009 06:19 AM

I do not understand where to find this? We are not using LDAP. Can you give me more information how to access this?

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