Error Message in CRS Editor

Unanswered Question

I'm writing a script for a confidential employee hotline to allow for dialing options to leave a voicemail. I tried debugging the script and this was the error. The documentation is unclear on what this means or how to fix it.

Task:2100009834PlayPromptStep (OutputStep or Extended):Wrong Trigger

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Jonathan Schulenberg Thu, 01/15/2009 - 09:04
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Are you doing a reactive debug? You can't play media unless you're on the phone with a CTI Port.

Marco Villani Thu, 01/15/2009 - 14:49
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did you copy and paste the prompt step? try to delete both step and variable and rebuild it manually.


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