01-15-2009 08:26 AM - edited 03-18-2019 10:18 PM
Hi
We have unity 4.0(5) and viewmail is being used for messages delivered to outlook. CallManager version is 4.1(3)
Unity is integrated with exchange.
So we have a subscriber who is getting a lot of emails from the example administrator account. When I open the email I see the following
From: Unity Messaging System - REVJNRDUNITY
To: Example Administrator - REVJNRDUNITY
Mailbox: Subscriber
I cant figure out why/where these messages are being forwarded to the subscribers mailbox.
Does anyone have any ideas?
Thanks
Michael
01-15-2009 08:43 AM
probably he's the owner of some elements in unity
HTH
java
if this helps, please rate
01-15-2009 08:43 AM
It's probably because that person is listed as the owner of Eadmin in your Unity SAweb subscribers. Go look up your Example Admin account in subscribers in the SAweb and see and change it to something else.
Tray
01-15-2009 09:14 AM
Hi
thanks for the replies.
I had a look and the example admin is not an owner of the account
01-15-2009 09:48 AM
I think you misunderstood. Look to see who is the owner of Example Admin, not who does Example Admin own.
Tray
01-15-2009 10:26 AM
the subscriber doesnt have an owner. It has a class of service and the other usual unity setting. But there is no owner set
01-15-2009 09:30 AM
Is there a voice mail attached to the email? Can you listen to it and see if you can determine where its coming from?
01-15-2009 10:22 AM
Yes there is a voicemail but unfortunately its always silence. The silence can be from 10 seconds to 5 minutes long
01-19-2009 02:36 AM
ok I found it. Silly problem. Someone had changed the mail forward settings in exchange.
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