I have a phone, that when the hand set is picked up, I want to automatically dial an extension. This phone will only be used to dial this extension when the hand set is picked up. We are running Call Manager 6.1. Is this possible, and if so, how does one set this up?
Just to add a note to the great tips from Nick (+5 points Nick :)
There is a great step by step here;
Hotdial on IP Phones with CallManager Configuration Example
Hope this helps!